This page (together with the documents referred to on it) sets out the terms and conditions (Conditions) on which we supply the Dual SIM products (Items) displayed on our website: http://www.magic-sim.com/ (Site) to you. Please read these Conditions carefully before ordering any Items from our Site because, by placing an order for any of our Items, you agree to be bound by these Conditions.
We suggest that you print a copy of these Conditions for future reference although please remember that we may change our terms in future (please see Clause 23 below for further details).
1. Information About Us
1.1 We operate our Site. We are LOGICSIM LTD, a company registered in England with registered number 07841943 and with our registered office at 107 OLDHAM STREET, MANCHESTER, M4 1LW, UK.
2. Making a Contract with Us
2.1 By placing an order through our Site, you warrant that:
(a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old.
3. How the Contract is Formed Between You and Us
3.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. This e-mail is not an acceptance of your order; it is just a confirmation that we have received it. Your order constitutes an offer to us to purchase an Item. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Item has been dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.
3.2 The Contract will relate only to those Items whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Items which may have been part of your order until the dispatch of such Items has been confirmed in a separate Dispatch Confirmation.
3.3 We reserve the right to refuse any order at our discretion. Non-acceptance of an order may, for example, result from one of the following:
(a) the Item ordered being unavailable from stock;
(b) our inability to obtain authorisation of payment; or
(c) the identification of an error within the product information, including price or promotion.
4. Our Status
4.1 We may also provide links on our Site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that Items you purchase from third party sellers through our Site, or from companies to whose website we have provided a link on our Site, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This disclaimer does notaffect your statutory rights against the third party seller.
5. Your Rights to Cancel as a Consumer under the Distance Selling Regulations
5.1 If you are contracting with us as a consumer then, under the Consumer Protection (Distance Selling) Regulations 2000 (Regulations), you may cancel a Contract at any time within seven working days, beginning on the day after you received the Items. This is known under the Regulations as the 'cooling-off' period. In these circumstances, you will receive a full refund of the price paid for the Items in accordance with our refunds policy (set out in Clause 9 below).
5.2 To cancel a Contract under Clause 5.1, you must inform us in writing ensuring that you quote your order number in any correspondence. You must also return the Items to us within seven days of informing us of your decision to cancel a Contract, the return of any items will be at your own cost and will not be refunded to you. Any Items returned to us MUST be a) unused, b) uninstalled into any device and c) in their original, undamaged, packaging. If you fail to comply with the foregoing we will not be able to provide any refund for the Items you return.
5.3 This provision does not affect your other statutory rights as a consumer.
6. Availability and Delivery
6.1 All Items are subject to availability. As there is a delay between the time when your order is placed and the time when your order is accepted, the stock position relating to particular Items may change. If an Item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock Items.
6.2 Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
7. Risk and Title
7.1 The Items will be at your risk from the time of delivery to you.
7.2 Ownership of the Items will only pass to you when we receive full payment of all sums due in respect of the Items, including delivery charges.
8. Price and Payment
8.1 The price of the Items and our delivery charges will be as quoted on our Site from time to time, except in cases of obvious error.
8.2 Item prices include VAT.
8.3 Item prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
8.4 From time to time our Site may contain a large number of Items and, as a consequence, it is always possible that, despite our best efforts, some of the Items listed on our Site may be incorrectly priced. We try to ensure that all pricing on the Site is accurate and we will normally verify prices as part of our dispatch procedures so that, where an Item's correct price is less than our stated price, we will charge the lower amount when dispatching the Item to you. If an Item's correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the Item, or reject your order and notify you of such rejection.
8.5 We are under no obligation to provide the Item to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error.
8.6 Payment for all Items must be made through PayPal. Your details will be processed using PayPal's secure payment system. If, for any reason, there is a problem with collecting payment after we have confirmed receipt of your order, we will not be obliged to despatch your order to you.
9. Our Refunds Policy
9.1 In addition to your rights under the Regulations (please see above under Clause 5 for further information), if you return an Item to us:
(a) because you have cancelled the Contract between us within the seven-day cooling-off period provided for under the Regulations (see Clause 5 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation. In this case, we will refund the price of the Item in full, and any applicable delivery charges, less a restocking fee of 20% of the value of the relevant item. How